Today, Apple reported record Q4 earnings that beat Wall Street expectations overall. And in an interview with ReutersCEO John Ternus addressed current iPhone Duo supply constraints and also referenced units being returned for display issues.
Apple ‘unable to predict’ when iPhone Duo will reach supply and demand balance, says Ternus
Apple’s latest quarterly earnings did not include sales for the iPhone Duo. That’s because it covered a period of July-September, and the duo didn’t go on sale until October.
But Wall Street is understandably still very curious about how sales are going for the folding bar. Especially regarding the earnings forecasts for the current quarter.
In an interview with ReutersTernus addressed two aspects of the iPhone Duo: supply constraints and units that had display problems.
As for supply, it sounds like Apple doesn’t know when it might reach supply and demand balance:
“Duo is restricted as of today,” Ternus said. “The ramp is going well, and we are working hard to get it to as many customers as quickly as possible, but at this point we are unable to predict when supply and demand will be in balance.”
Currently, Apple Store shipping estimates are still set for late January. They have been sold out since the first pre-orders on October 16th.
On the matter of iPhone Duo screens cracking, Ternus was brief and essentially repeated what Apple previously confirmed: that the issue is real, but limited to a very small number of units.
Ternus said Reuters that “a very small percentage” of iPhone Duo units are returned with display problems. Apple replaces these units with new models.
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